Frequently Asked Questions The Basics Where can I use my Esso Business Cards? At approximately 1,800 branded locations across Canada and 10,000 Exxon and Mobil locations in the U.S. How long does it take to get approved/receive card? All applications are reviewed within five (5) days from receipt of a complete application. Once the account is approved, cards can be embossed and issued within seven days. Customers may request expedited shipment of the cards at no additional charge. What is the rebate program for the Esso Business Card programs? A fuel rebate of 3.5 cents per litre is exclusive for chamber business members and employees of chamber member businesses. You must be a business member or employee of a member business to be eligible. What administrative fees do customers pay for the Esso Business Card programs? There are NO administrative fees, setup charges or annual fees with Esso Business Cards. Is there a replacement fee for a lost/stolen card? And, how quickly will a notice be sent out to block purchases? There is no charge for a replacement card. A lost card is locked out when Esso Business Card Services is notified. Esso Business Card Services can be reached by calling 1-800-267-0156. Cards are mailed within three working days. Replacement cards can be sent over-night for a nominal fee. Normal replacement is up to seven days depending on mail. Security, Controls, and Billing What information does the driver have to enter at the time of sale? For the Esso Business Card and Business Card Premier Programs, the driver must enter his or her Driver ID number. For the Esso Business Card Premier Plus Program, they must enter their Driver ID number and Odometer reading. The driver enters the information at the time of the sale at the pump or on the PIN pad at the counter. If a driver can't remember their Driver ID number, they should contact their fleet manager.